Privacy Policy
This Privacy Policy applies to the services provided by Grace & Jess London, located in the United Kingdom, and reachable via info@gracejesslondon.com.
We value and respect the privacy of our customers and ensure that any personal information you share with us is handled with the utmost care and confidentiality.
Information We Collect
We collect personal information that you provide to us when placing an order, creating an account, or communicating with us. This may include:
- Full name
- Address details
- Email address
- Phone number
- Payment information
- IP address and device information
- Website activity and preferences
How We Use Your Information
Your personal data is used for the following purposes:
- Processing and shipping your orders
- Providing customer service and support
- Sending relevant updates, offers, and product information
- Improving our website, services, and shopping experience
We only collect and use data that is necessary to provide you with a smooth, safe, and personalized shopping experience at Grace & Jess London.
Sharing Your Information
We will only share your personal information with trusted third parties when necessary, such as:
- Payment processors to handle secure transactions
- Shipping partners to deliver your orders
- IT and marketing service providers who help maintain and improve our store
All partners are carefully selected and comply with strict data protection regulations. We will never sell or rent your personal data to any third party.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Once this period ends, your data will be securely deleted or anonymized.
Cookies
Our website uses cookies to enhance functionality, analyze browsing behavior, and support marketing efforts.
You can manage or disable cookies through your browser settings at any time. However, please note that disabling cookies may affect your shopping experience on our website.
Your Rights
You have the right to:
- Access your personal information
- Correct or update your data
- Request deletion of your information (“right to be forgotten”)
- Object to the processing of your data
- Request data portability
To exercise any of these rights, please contact us at info@gracejesslondon.com. We will respond to your request within a reasonable timeframe, in accordance with UK data protection laws.
Contact Information
If you have any questions, concerns, or comments about this Privacy Policy or how we handle your personal data, please contact us at:
Grace & Jess London
📍 United Kingdom - London
📧 info@gracejesslondon.com