Payment Policy
Payment Policy
At Grace & Jess London, we provide a range of secure and convenient payment options to make your shopping experience as smooth and reliable as possible.
Please note that available payment methods may vary depending on your country or region. Customers are responsible for checking which options are accessible at checkout.
Accepted Payment Methods
We currently accept the following payment options:
- Credit & Debit Cards (Visa, Mastercard, American Express, Maestro)
- Apple Pay
- Google Pay
- Shop Pay
All transactions are processed through trusted and secure payment providers.
Payment Security
Your security is our top priority.
All payments are processed using SSL-encrypted connections to ensure your personal and financial information remains safe at all times.
Grace & Jess London does not store or have access to your full payment details.
All payment data is securely handled by our payment processors — ensuring your transaction is fast, reliable, and fully protected.
Payment Processing
Orders will only be processed after successful payment confirmation.
Once your payment is verified, you will receive an order confirmation email containing your purchase details.
If you do not receive this confirmation within a few hours, please check your spam folder or contact our support team.
Refunds
If you are eligible for a refund — for example, after an approved return — the amount will be refunded to your original payment method within 30 days after we have received and inspected the returned item.
Please refer to our Return Policy for full details regarding returns and refund conditions.
Contact Us
For any questions or concerns regarding payments, refunds, or billing issues, please contact us at:
📧 info@gracejesslondon.com